1. Introduction

Welcome to Glohus Cleaning Services. These Terms and Conditions govern your use of our website and cleaning services. By accessing or using our services, you agree to be bound by these terms.

2. Services Provided

Glohus Cleaning Services offers residential and commercial cleaning services within designated areas in the UK. Service availability is subject to booking confirmation and resource availability.

3. Booking & Payment

• Bookings can be made via our website, phone, or email.
• Full payment is required before or at the time of service unless agreed otherwise.
• We accept payments via debit/credit cards or approved online payment gateways.

4. Cancellation & Rescheduling

Customers may cancel or reschedule a booking with at least 24 hours' notice without penalty. Cancellations with less than 24 hours' notice may incur a cancellation fee equivalent to 50% of the service charge.

5. Customer Obligations

• Provide safe and unobstructed access to the premises on the scheduled date.
• Disclose any known hazards or special cleaning requirements in advance.
• Secure valuable and fragile items before the service begins.

6. Liability

While we take care to deliver high-quality services, Glohus Cleaning Services is not liable for pre-existing damage, wear and tear, or items not reported damaged within 24 hours of service. Our liability is limited to the cost of the service provided.

7. Intellectual Property

All content on our website, including logos, images, and text, is the property of Glohus Cleaning Services and may not be copied or used without written consent.

8. Privacy

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing.

9. Changes to Terms

We may update these Terms and Conditions periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions about these Terms and Conditions, contact us at:

Email: service@glohuslondoncleaning.com

Phone: +44 7711805298

Address: Glohus Cleaning Services, Whittingstall Road, Hoddesdon, United Kingdom